Privacy policy

1.Personal Information and Its Use

Cloudwarm gathers two types of information about users:

(1) Non-personally identifiable information:
When visitors come to our web site or App, we collect and aggregate information indicating,which functions were visited, operation steps, temperature changes etc.Collecting such information involves the logging of IP addresses, operating system and browser software etc. used by each visitor to Cloudwarm App and web site. Although such information is not personally identifiable, we can determine from the IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity. The non-personally identifiable information we collect helps us identify the most popular areas of our App or web site and determine the effectiveness of our promotional activities.

(2) Personally identifiable information:
In certain areas of the Cloudwarm App or web site -for example, while registering for the Cloudwarm App service a user is asked to provide personal information such as his/her address and phone number.
This is to improve our services in an easier and better way. Your address helps us to analyse the outside temperature where Cloudwarm is being installed. Phone information allows us to offer a better service to you.

2.Information Disclosure

Cloudwarm will not disclose your personally identifiable information except:
a)with your prior authorization or consent;
b) in an emergency to protect rights and interests of Cloudwarm and its users, public security and public interests;
c) as required by law or valid order by a court or other governmental body;
d) to enforce applicable terms of Cloudwarm services or any statements of Cloudwarm, or in other situation which Cloudwarm may deem necessary.The information that a user shares with Cloudwarm is collected, stored, and handled carefully by Cloudwarm. However, Cloudwarm may share such information during co-operation with third parties to offer some of its services in conjunction with such third parties. Cloudwarm will urge such third parties to handle the said information in compliance with this Privacy Policy.
Through good co-operation or even alliance with other reputable organizations of goodwill, Cloudwarm has been dedicated to providing the best internet service to its users.

3.Provision and Update of Information

Cloudwarm users always have a choice whether or not to disclose information. Certain information is required for registration of our services, but most other requested information is optional. It is a top priority at Cloudwarm to make its user feel comfortable and in control.
The Cloudwarm web site contains links to many other web sites, such as advertising on the web site and etc. Cloudwarm is not responsible for the content or the privacy policy or practices of any other web sites or for the actions of the companies responsible for those web sites. Please review the privacy policies of those web sites before providing them with any personal information.
Cloudwarm strongly encourages its users to update and edit their personal information and keep it current. A Cloudwarm community user can easily access and correct his/her personal information at any time. Users can edit and delete their personal information at their discretion.


We may revise our privacy policy from time to time. When we do, those changes will be reflected in this privacy policy. Any changes that we make will always be made with your privacy and satisfaction as top priorities. We encourage you to review our privacy policy whenever you visit the Cloudwarm web site.
Questions regarding this statement or the privacy practices of Cloudwarm should be directed to the Cloudwarm site coordinator at, customer service line 400 033 8803 (9am-5:30pm, Mon-Fri)